Question 1

Is MonkeyThorn Meet HIPAA compliant?

Accepted Answer

MonkeyThorn Meet is designed with HIPAA-adjacent security principles — end-to-end encryption, zero data retention, no recordings, and no AI processing. Our architecture means there is no Protected Health Information (PHI) for us to access, store, or breach. The server never sees call content, participant names, or metadata.

Question 2

Can MonkeyThorn Meet record my calls?

Accepted Answer

No. There is no recording capability — not for us, not for participants, not for anyone. We do not run a recording service, and it is not included in our infrastructure. Calls exist only while they are happening.

Question 3

How does end-to-end encryption work in MonkeyThorn Meet?

Accepted Answer

When you create a room, a passphrase is generated in your browser and included in the invite link's hash fragment — the part after the # symbol, which is never sent to the server. Participants' browsers use this passphrase to encrypt and decrypt all audio and video. The servers relay the encrypted data but cannot read it.

Question 4

Do I need to download anything to use MonkeyThorn Meet?

Accepted Answer

No. MonkeyThorn Meet runs entirely in your browser using WebRTC. No app, no extension, no plugin. Just open the link and join.

Question 5

What happens when my MonkeyThorn Meet hours run out?

Accepted Answer

You won't be able to create new rooms, but any active call will continue uninterrupted. You can buy another hour block at any time — your access code stays the same, and the new hours are added to your balance.

Question 6

Can I self-host MonkeyThorn Meet?

Accepted Answer

Yes. MonkeyThorn Meet is built on LiveKit, which is fully open source. You can run your own LiveKit server and deploy the Meet frontend to your own infrastructure for complete control over your data.

Question 7

What data does MonkeyThorn Meet store?

Accepted Answer

Only what's needed for billing: your email, access code, and how many minutes you've used. We do not store participant names, call times, room names, IP addresses, or any call content. Usage sessions are purged automatically.

Question 8

How is MonkeyThorn Meet different from Zoom or Google Meet?

Accepted Answer

Zoom and Google Meet process calls through their servers, offer AI features like transcription and summarization, retain metadata, and use data for product improvement. MonkeyThorn Meet does none of this. Calls are end-to-end encrypted, there is no AI, no recordings, and no metadata logging. We can't access call content even if compelled to.

My Meetings